If you deal with the public, then you deal with lesbian, gay, bisexual, and transgender (LGBTQ) people. With unmatched expertise, PERSAD CENTER offers an array of training programs that are designed to help companies work successfully with LGBTQ employees and customers.
Every company benefits from creating healthy and inclusive atmospheres at work. If your company is seeking to implement the 20 Steps to an Out and Equal Workplace, or seeking to achieve the Human Rights Campaign's 100% score on the Corporate Equality Index, PERSAD can assist you. We are available to assess your current status and to create and implement a successful plan to achieve your goal.
The goal of our consultations is to develop LGBTQ competent workplaces by increasing awareness about sexual orientation and gender issues and how they can effect your working environment. Workplace programs are an excellent prevention tool for avoiding sexual orientation discrimination or harassment issues. Implementing inclusive policies and practices can increase your volume of customers, and the productivity and satisfaction of your employees.
Creating Welcoming Environments
The best way to develop a relationship with any consumer or customer is to make them feel welcomed. PERSAD's training programs will help your employees develop skills and strategies for connecting with LGBTQ customers. Your organization will find our training programs practical and useful for developing LGBTQ awareness and competence.
Custom Programs and Consultation
Is your organization working to address a particular issue related to sexual orientation or gender? Perhaps you are facing a challenge in serving a LGBTQ consumer that you are uncertain how to address? We offer informed training and consultation, forged over decades, to help you find practical solutions.
Advanced and Special Topics
Direct care workers and clinicians require specialized skills to be effective in their jobs. Advanced and special topics related to sexual and gender identity provide skill building for employees who want to increase their competence in providing services for LGBTQ consumers. Persad offers the opportunity to develop skills in working with specific populations within the LGBTQ community including: transgender, youth, parents, seniors, and ethnic minorities. Workers can also develop advanced skills in screening and assessment, mental health and substance abuse treatment, and addressing health disparities affecting the LGBTQ community.
For more information, or to schedule a workplace consultation, contact Chuck Albrecht at (412)-441-9786 ext. 212 or firstname.lastname@example.org